Accessible Customer Service

Accessible Customer Service

Language of training
English
Duration
11 October 2020, Time 9:00 am - 11:00 am
Location
Online
Course objectives
  • To Understand the basics and the necessary requirements of an accessible customer service
  • To be able to interact and communicate with people with various type of disabilities
  • To be able to interact with people with disability who use an assistive technology device, require
Course outline

Training on different perceptions of disability and effective communication

Satisfaction Rate
93%