Digital Accessibility Services

Digital Accessibility Services

Mada provides digital accessibility consulting services and accreditation for digital platforms in accordance with international standards to support the right of persons with disabilities and the elderly to access information independently.

Public Venue ICT Accessibility refers to the ease of access to information and services at different public venues by people with disabilities (PWDs) and the elderly.

Services provided by Mada guide organizations step by step on how to ensure that public venues comply with international standards for Digital Accessibility. We will ensure that auditory announcements, media information boards, electronic kiosks and ATMs at the venue are accessible.

Thus, public venues (shopping centers, hotels, airports, conference centers, etc) would be accessible by People with Disabilities and the elderly in addition to increasing general full access to the venue, events and services.

Services process:

  1. Introductory session about Public Venue accessibility.
  2. Audit review report highlighting major areas of concern along with recommendations.
  3. ICT Accessibility training workshops by Mada.
  4. Manual usability assessment

Electronic Documents accessibility refer to making electronic documents such as word documents and PDF files more accessible to people with disabilities and the elderly.

Services provided by Mada guide organizations, step by step on how to ensure that their internal and public facing electronic documents comply with international standards for Accessibility; W3C WCAG 2.1, A and AA. Thus, Electronic Documents would be accessible to People with Disabilities and the elderly.

Service process:

  1. Introductory session about Electronic Document accessibility.
  2. Training workshops in ICT Accessibility including trainings focused on document accessibility best practices
  3. Manual usability assessment

Electronic Kiosk and ATMs accessibility refers to the ease of use of information and services on Electronic kiosks and ATMs by people with disabilities and the elderly.

Services provided by Mada guide the organizations, step by step on how to ensure that their Electronic Kiosks comply with international standards for Accessibility; ADA and W3C WCAG 2.1, A and AA. Thus, ATMs and Electronic Kiosks would be usable by People with Disabilities and the elderly. In addition to improve their general usability.

Eligibility to Mada’s Electronic Kiosk and ATMs Accessibility Accreditation is granted to the organization upon successfully completing the manual usability assessment.

Service process:

  1. Introductory session about Electronic Kiosk and ATMs accessibility.
  2. On site audit review followed by a report highlighting major areas of concern and recommendations.
  3. ICT Accessibility training workshops by Mada.
  4. Manual usability assessment

Mobile accessibility refers to making mobile applications more accessible to people with disabilities and the elderly.

Services provided by Mada guide the organizations, step by step on how to ensure that their mobile applications comply with international standards for Mobile Accessibility; W3C WCAG 2.1, A and AA. Thus, Mobile applications would be accessible to People with Disabilities and the elderly. In addition, mobile applications accessibility enhancements would greatly improve usability for regular users.

Eligibility to Mada’s Mobile application Accreditation is granted to the organization upon successfully completing the manual usability assessment.

Service process:

  1. Introductory session about mobile accessibility.
  2. Audit review report highlighting major areas of concern along with recommendations.
  3. Mobile Accessibility advisory session targeting the company’s mobile application team
  4. ICT Accessibility training workshops by Mada
  5. Manual usability assessment

Web accessibility is the inclusive practice of ensuring there are no barriers that prevent interaction with, or access to, websites on the by people with disabilities.

Services provided by Mada guide the organizations, step by step on how to ensure that their website complies with international standards for Web Accessibility; W3C WCAG 2.1, A and AA. Thus, websites would be accessible to People with Disabilities and the elderly. In addition, website accessibility enhancements would greatly improve usability for regular users, increasing its exposure in search engines.

Eligibility to Mada’s Web Accessibility Accreditation is granted to the organization upon achieving a score of 95% or higher on the Mada Web Accessibility Monitor scale, and successfully completing the manual usability assessment.

Service process:

  1. Introductory session about website accessibility
  2. Audit review report highlighting major areas of concern along with recommendations
  3. Website Accessibility advisory sessions targeting the company’s web team
  4. ICT Accessibility training workshops by Mada
  5. Manual usability assessment

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